Support, plainly.
Quick answers below. In the app, tap Help at the bottom to ask Tiff Bot. Stuck? Email hello@tifflog.ai: a real person reads every message.
In danger or being hurt? Tiff Log can't help with that. Call the police or your local emergency number first, then a free helpline: findahelpline.com (175+ countries).
the basics
what's Tiff Log?
A private log for the little fights with your people. Spill it, see their side, get advice, make up faster, and spot the pattern before round 2. Codenames only, encrypted on your phone.
what's a tiff?
A small, everyday squabble: the dishes, a late reply, whose turn it was. Not abuse, threats or anything dangerous. For those, call the police or your local emergency number first.
what's the Us-o-meter?
How well you make up, out of 100. Not about who wins. It's mostly about closing the loop (making up beats cooling off beats sweeping it under the rug), plus being fair to their side, making up sooner, and fewer repeats. Tap "how it works โบ" next to it for the full recipe.
is it free?
Yes, free today. AI features have fair-use limits so it stays that way.
privacy & trust
can humans read my tiffs?
No. What you write is encrypted on your phone with a key only you have, so our team can't read it, and neither can our database host. We only see tap-to-pick labels (topic, moods, dates) for stats, and whatever you choose to email us. AI answers are made on request and never used for training.
is my data confidential?
Everything you write is encrypted on your phone before it leaves it. We can't read it. Only tap-to-pick labels (topic, moods, dates) are readable, for stats. No ads, no selling data, and we don't use it to train AI.
does AI read my tiffs?
Only when you tap an AI feature (Ask Squad, Their POV, Bridge Out, Say sorry). Just the text for that one answer is sent, it isn't stored by us, and it's never used to train AI. Private AI (no outside AI at all) is coming soon.
can I share with my partner?
Your log is just for you. What you can send: a sorry card, a Bridge Out text, your Wrapped slides or your persona (none of them show tiff names). Sharing a tiff so they can add their side is coming in an update.
will they know I logged it?
No. They don't need the app and won't know. Your log is private to you. Linking with someone (with their own side of the story) is coming in a later update.
using it
how do I log a tiff?
Tap ๏ผ at the bottom. Rant it out (or drop a screenshot), check both sides, pick the feelings, then where things are. We name it for you. Takes about a minute.
how do I mark it made up?
Open the tiff and scroll to "where are things now?". Tap WE MADE UP and pick how you fixed it. That teaches Tiff Log what works with that person. Cooled off and swept under the rug are there too.
what is Ask Squad?
Advice from a squad of pixel characters (Bestie, Nani, Gym Bro, Stoic, Doggo, Soft Therapist). Open a tiff, tap Ask Squad, tap a character to hear their take. ๐ the ones that help: Tiff Log remembers who you trust with each person.
Bridge Out vs Say sorry?
Bridge Out turns your rant into a no-blame text to reach out first, without apologising. Say sorry is when you want to own your part: a sorry text or a cute coupon card. Both are on every tiff. Edit the words so they sound like you.
what are rules?
Little deals so the same tiff doesn't come back ("whoever cooks, the other does the dishes"). Make one from any tiff. When a new tiff about the same thing shows up, we ask if the rule broke, and track how long rules hold.
account & safety
new phone?
Sign in with your email code, then enter your secret key. If the key is lost too, your old tiffs can't be opened by anyone (not even us), so you can tap "Lost it? Start fresh" for a new, empty Tiff Log.
what's my secret key?
The only spare key to your encrypted tiffs. You need it to sign in on a new phone. Keep it in Notes or a password manager. Lost it? Make a new one in Me โ privacy โ Secret key (while you still have this phone).
delete my account
Me โ danger_zone โ DELETE EVERYTHING. It removes your account, tiffs, people and encryption key. It can't be undone, so export first if you want a copy.
is this therapy?
Nope. It's a self-reflection tool for small tiffs, with fun, AI-written ideas, not professional advice. For anything heavier, a real therapist is the move (EXPORT PDF in Me makes a calm summary to bring along). In danger? Call the police first.